Lifeline Program

Lifeline Program

The Lifeline Program provides a monthly discount for telephone services to low-income customers. Eligible customers will receive a monthly discount on a phone line with unlimited local calling, a waived deposit for telephone service if the customer elects toll restriction/ toll blocking and the federal access charge will be waived.

Assistance is available for one telephone line per eligible household. A household is everyone (including children and people who are not related to you) who lives in your home and shares income and household expenses. A Lifeline Household Worksheet used for determining whether there are multiple households at one address is available on USAC’s website at

To be eligible for assistance:

An applicant, a dependent of the applicant or someone in the applicant’s household must participate in one of the following assistance programs:

·         Supplemental Nutrition Assistance Program (SNAP – Food Stamps)

·         Federal Public Housing Assistance (Section 8)

·         Medical Assistance (Medicaid)

·         Supplemental Security Income (SSI)

·         Veterans Pension & Survivors Pension benefit

·         Household income at or below 135% of the Federal Poverty Guidelines

Alternatively you may qualify if your household gross annual income does not exceed the values in the following table.

Household Size Per Person Maximum Annual Income
1 $16,389
2 $22,221
3 $28,053
4 $33,885
5 $39,717
6 $45,549
7 $51,381
8 $57,213

NT&T is eligible to participate in the federal lifeline assistance program for customers serviced in Nebraska. Customers may also qualify for their state telephone assistance program.

For more information on the Federal Lifeline and state telephone assistance programs and how to apply, please visit your state public utility commission or click on the following links:

Nebraska Public Service Commission Telephone Assistance Program

Nebraska Telephone Assistance Program

Minnesota Public Utilities Commission Telephone Assistance Program

Telephone discount application

Telephone Discount Brochure