FAQ Search by Keyword SEARCH Phone Does NT&T service my area? What type of telephone services does NT&T offer? Does NT&T require a telephone for internet service? Does NT&T offer a bundle discount if I select one or more service? What calling features are available with NT&T? What support does NT&T offer for telephone service? What if I need repair service on my phone line? Can I receive incoming collect calls from a corrections facility? Internet Does NT&T provide a modem? How is my modem installed if I opt not to pay for a technician? Does NT&T offer stand-alone internet service? Does NT&T require a contract? What are NT&T’s modem requirements if I already have a modem? Billing & Payment When should a customer expect their bill? What should I expect on my first invoice? What are prorated charges? What are one-time charges and credits? What are the taxes, fees and surcharges on my bill? When is my payment due? Can I pay my bill by phone? Can I pay my bill online? What happens if I pay my bill after the due date listed? Does NT&T offer paperless billing?